Verizon data network problems - DC News FOX 5 DC WTTG

Verizon data network problems

Posted: Updated:
NEW YORK (MYFOXNY) -

If you can't get on the web or download files on your Verizon cell phone as quickly as you once could, there is a reason.

Verizon customers are seeing slower data speeds because they're actually getting bumped off Verizon's LTE network to the older 3G network. Basically, the company hasn't been able to keep up with the fast growth of data usage in big cities, including New York.

The company's own chief financial officer just publicly admitted Verizon's infrastructure in major metropolitan cities cannot keep up with demand.

"Verizon's 4G service is being bumped down to 3G service as a result of limited infrastructure and increased demand for LTE," said Daniel Howley, a senior writer for laptopmag.com. "So more people who jump on, the lower the signal strength for every customer."

Howley said if you're one of those customers having issues there isn't much you can do about it.

"Basically have to ride it out till Verizon ups their capacity," he said.

We asked Verizon about the problem directly. The company sent a statement: "Verizon Wireless continues to invest in our infrastructure in the New York Metro region, providing our customers with fast, reliable service. Over the past decade, Verizon Wireless has invested more than $3 billion in the region to increase the coverage and capacity of our network. As our CFO said, 'we have been working very diligently … we're going to be in an excellent position by the end of this year with everything that we are doing.'"

The company said the service should be back to normal by 2014. If you cannot wait, Howley said AT&T, T-Mobile and Sprint are all getting better service -- at least in New York City.

An earlier version of this story stated that Verizon did not grant an on-camera interview to Fox 5.  Fox 5 only asked for a written statement and did not ask for an on-camera interview.

  • Local NewsLocal NewsMore>>

  • Accused Long Island cop killer found guilty

    Accused Long Island cop killer found guilty

    Monday, July 28 2014 12:49 PM EDT2014-07-28 16:49:08 GMT
    An ex-convict suspected of gunning down a Nassau County police officer and then fatally shooting a carjacking victim was found guilty on all counts in the murders on Monday. Darrell Fuller, 33, shot and killed Police Officer Arthur Lopez in October 2012 who suspected he had been involved in a hit-and-run car accident. Authorities said Fuller then fled that shooting and killed the second victim, Raymond Facey of Queens, while stealing his vehicle.
    An ex-convict suspected of gunning down a Nassau County police officer and then fatally shooting a carjacking victim was found guilty on all counts in the murders on Monday. Darrell Fuller, 34, shot and killed Police Officer Arthur Lopez in October 2012 who suspected he had been involved in a hit-and-run car accident. Authorities said Fuller then fled that shooting and killed the second victim, Raymond Facey of Queens, while stealing his vehicle.
  • 3 Nassau beaches closed due to heavy rainfall

    3 Nassau beaches closed due to heavy rainfall

    Monday, July 28 2014 11:27 AM EDT2014-07-28 15:27:54 GMT
    Three Nassau County beaches have been closed to bathing due to heavy rainfall. County health officials say storm water runoff can elevate bacterial levels and affect bathing water quality. The three South Shore beaches that were closed Monday are: Hewlett Point Beach; Island Park Beach; and Merrick Estates Civic Association. In addition, Biltmore and Philip Healey beaches in Massapequa remain closed to bathing due to elevated levels of bacteria.
    Three Nassau County beaches have been closed to bathing due to heavy rainfall. County health officials say storm water runoff can elevate bacterial levels and affect bathing water quality. The three South Shore beaches that were closed Monday are: Hewlett Point Beach; Island Park Beach; and Merrick Estates Civic Association. In addition, Biltmore and Philip Healey beaches in Massapequa remain closed to bathing due to elevated levels of bacteria.
  • 3 NJ mayors to announce anti-crime plan

    3 NJ mayors to announce anti-crime plan

    Monday, July 28 2014 9:03 AM EDT2014-07-28 13:03:29 GMT
    The mayors of three of New Jersey's largest cities are announcing a joint initiative to combat violent crime. Newark Mayor Ras Baraka, Jersey City Mayor Steven Fulop and Paterson Mayor Jose Torres have scheduled a news conference in Jersey City for Monday afternoon to announce the plan. The news conference is being held in one of Jersey City's most crime-plagued neighborhoods.
    The mayors of three of New Jersey's largest cities are announcing a joint initiative to combat violent crime. Newark Mayor Ras Baraka, Jersey City Mayor Steven Fulop and Paterson Mayor Jose Torres have scheduled a news conference in Jersey City for Monday afternoon to announce the plan. The news conference is being held in one of Jersey City's most crime-plagued neighborhoods.
Powered by WorldNow

WTTG FOX 5 & myfoxdc
5151 Wisconsin Ave. NW
Washington, DC 20016
Main Number: (202) 244-5151
Newsroom: (202) 895-3000
fox5tips@wttg.com

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices