Emergency responders pledge fix to 911 call mix-ups - DC News FOX 5 DC WTTG

Emergency responders pledge fix to 911 call mix-ups

Posted: Updated:
ATLANTA -

Police in Atlanta and DeKalb County promise they'll both respond to residents trapped in a 911 communications hole.

East Atlanta Community Association President Kevin Spigner has 10,000 residents who live in East Atlanta. Depending on which block they live on and if they use a cell phone to call 911, they may be connected to the wrong emergency center.

A task force of DeKalb County and Atlanta first-responders is trying to close the gap in communications, which can cost minutes in response time.

"What we want to send home to citizens is that the police department -- regardless of which agency -- we are coming," said Major Tim Peek of the Atlanta Police Department.

Peeks said past instances of officers debating which agency should handle a call will not be tolerated.

"What we are more concerned with is the emergency response ," Peek said. "Making sure that if there is a need for medical attention, we are going to get there and assess the situation as first-responders and ensure you get services you need. After that point we can work out the paperwork."

Atlanta and DeKalb County don't have identical equipment, so there is no simple fix. Still, Spigner is optimistic.

"We are going to see great progress and hopefully when people go to sleep at night, they will feel a little bit easier knowing that if something does happen, when they call 911, they will get the response that they need and deserve," said Spigner.

In the next meeting, officials will discuss the problem with cell phone providers in an effort to get the cell towers directed to the right spots.

Earlier this year, DeKalb County worked out a solution to a similar problem with the city of Decatur.

  • More Local NewsMore>>

  • Grand jury rules shooting not authorized

    Grand jury rules shooting not authorized

    Tuesday, April 22 2014 11:39 PM EDT2014-04-23 03:39:55 GMT
    A grand jury ruled Tuesday that a Euharlee police officer was not authorized in a recent shooting that took the life of a 17-year-old boy. The officer claimed the teen had a gun, but the boy’s family said it was a video game controller. Christopher Roupe was shot and killed on February 14. The Bartow County Grand Jury found that Euharlee Police Officer Beth Gatney was not authorized to use deadly force.
    A grand jury ruled Tuesday that a Euharlee police officer was not authorized in a recent shooting that took the life of a 17-year-old boy. The officer claimed the teen had a gun, but the boy’s family said it was a video game controller. Christopher Roupe was shot and killed on February 14. The Bartow County Grand Jury found that Euharlee Police Officer Beth Gatney was not authorized to use deadly force.
  • Henry County teen wont give up fight to cure cancer

    Henry County teen wont give up fight to cure cancer

    Tuesday, April 22 2014 7:02 PM EDT2014-04-22 23:02:01 GMT
    A Henry County teenager is determined to do one thing in his life, cure cancer. When he's not getting ready for his high school graduation or playing a round of golf with his dad 17-year-old Tushar Mittal is working on the cure for cancer. Mittal moved to Georgia from India in 2004 and says that he didn’t show any interest into science until about five years ago. Now the teen is working on a new type of cancer research involving oregano oil. "It was actually 7th grade when I was introduced to...
    A Henry County teenager is determined to do one thing in his life, cure cancer. When he's not getting ready for his high school graduation or playing a round of golf with his dad 17-year-old Tushar Mittal is working on the cure for cancer. Mittal moved to Georgia from India in 2004 and says that he didn’t show any interest into science until about five years ago. Now the teen is working on a new type of cancer research involving oregano oil. "It was actually 7th grade when I was introduced to...
  • Same-sex couples file lawsuit over marriage equality

    Same-sex couples file lawsuit over marriage equality

    Tuesday, April 22 2014 5:58 PM EDT2014-04-22 21:58:21 GMT
    Gay and lesbian couples are upset over Georgia’s new same sex marriage ban and are now suing over the decision. Gay and lesbian couples filed a 48-page class action lawsuit Tuesday morning that they hope will grant them the freedom to marry in Georgia.
    Gay and lesbian couples are upset over Georgia’s new same sex marriage ban and are now suing over the decision. Gay and lesbian couples filed a 48-page class action lawsuit Tuesday morning that they hope will grant them the freedom to marry in Georgia.
Powered by WorldNow

WTTG FOX 5 & myfoxdc
5151 Wisconsin Ave. NW
Washington, DC 20016
Main Number: (202) 244-5151
Newsroom: (202) 895-3000
fox5tips@wttg.com

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices