Couple fed up with wrong number calls contacts Call for Action - DC News FOX 5 DC WTTG

Couple fed up with wrong number calls contacts Call for Action

Posted: Updated:
HENRY COUNTY, Ga. -

Can you imagine getting as many as 10 phone calls a day, and all of them are the wrong number?  A Henry County couple knows what that feels like.

The family's phone number was listed as the contact number for a local store of a national retail chain.  The Helton family says they asked repeatedly for the company to change its online number, but nothing happened. That's when Call for Action got involved.

A local retailer somehow had 85-year-old Louise Helton's number listed as their own online. In one call that Louis Helton took, it was the retailer's own employee calling the wrong number. But, nothing Louise and her 92-year-old husband Marvin did seemed to fix the problem.

"I've been trying for seven long months," said Louise.

The feisty Henry County couple took matters into their own hands and called Call for Action.

"I have watched Call for Action for years…people getting conned doing their driveways never coming, back. Remodeling, never come back.  So, one day I told my daughter, ‘I've had it!", said Louise.

The FOX 5 group Call for Action heard her.  Immediately, the all-volunteer group got to work and in days they got the Helton's phone number pulled from the Internet.  

With the incident behind them, Marvin says he's going settle in to watch the Braves uninterrupted and Louise plans to get busy spending a gift certificate the company is sending as an apology.

"They're going to send me $100. I've got 10 grandkids. I can use it," said Louise.

The Call for Action team can help when you've simply can't get a problem resolved.  There are two ways to contact them. First, you can go to www.myfoxatlanta.com and put in a request there, or call them at 404-879-4583.

  • I-Team Story ArchiveMore>>

  • RAW VIDEO: I-Team's undercover visit to Boggs Mountain

    RAW VIDEO: I-Team's undercover visit to Boggs Mountain

    Thursday, April 24 2014 1:43 PM EDT2014-04-24 17:43:54 GMT
    Trial is set May 12 in Rabun County for a case uncovered by the Fox 5 I-Team that continues to trouble animal lovers across the country. Lowanda "Peanut" Kilby faces 60 counts including theft by taking, theft by deception and racketeering.
    Trial is set May 12 in Rabun County for a case uncovered by the Fox 5 I-Team that continues to trouble animal lovers across the country. Lowanda "Peanut" Kilby faces 60 counts including theft by taking, theft by deception and racketeering.
  • Identity Protection Bill Signed into Law

    Identity Protection Bill Signed into Law

    Thursday, April 24 2014 11:28 AM EDT2014-04-24 15:28:15 GMT
    With a stroke of the governor's pen, a new law that could help protect your identity now goes into effect. Republican State Senator John Albers says his bill, now law, will prohibit public disclosure of private information in court documents.
    With a stroke of the governor's pen, a new law that could help protect your identity now goes into effect. Republican State Senator John Albers says his bill, now law, will prohibit public disclosure of private information in court documents.
  • Fox 5 I-Team

    Cheap vs. Frugal

    Cheap vs. Frugal

    Wednesday, April 23 2014 9:15 AM EDT2014-04-23 13:15:25 GMT
    There is nothing wrong with saving a buck, but can you cross the line? There is a difference between being cheap and being frugal.
    There is nothing wrong with saving a buck, but can you cross the line? There is a difference between being cheap and being frugal.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

Powered by WorldNow

WTTG FOX 5 & myfoxdc
5151 Wisconsin Ave. NW
Washington, DC 20016
Main Number: (202) 244-5151
Newsroom: (202) 895-3000
fox5tips@wttg.com

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices