Couple fed up with wrong number calls contacts Call for Action - DC News FOX 5 DC WTTG

Couple fed up with wrong number calls contacts Call for Action

Posted: Updated:
HENRY COUNTY, Ga. -

Can you imagine getting as many as 10 phone calls a day, and all of them are the wrong number?  A Henry County couple knows what that feels like.

The family's phone number was listed as the contact number for a local store of a national retail chain.  The Helton family says they asked repeatedly for the company to change its online number, but nothing happened. That's when Call for Action got involved.

A local retailer somehow had 85-year-old Louise Helton's number listed as their own online. In one call that Louis Helton took, it was the retailer's own employee calling the wrong number. But, nothing Louise and her 92-year-old husband Marvin did seemed to fix the problem.

"I've been trying for seven long months," said Louise.

The feisty Henry County couple took matters into their own hands and called Call for Action.

"I have watched Call for Action for years…people getting conned doing their driveways never coming, back. Remodeling, never come back.  So, one day I told my daughter, ‘I've had it!", said Louise.

The FOX 5 group Call for Action heard her.  Immediately, the all-volunteer group got to work and in days they got the Helton's phone number pulled from the Internet.  

With the incident behind them, Marvin says he's going settle in to watch the Braves uninterrupted and Louise plans to get busy spending a gift certificate the company is sending as an apology.

"They're going to send me $100. I've got 10 grandkids. I can use it," said Louise.

The Call for Action team can help when you've simply can't get a problem resolved.  There are two ways to contact them. First, you can go to www.myfoxatlanta.com and put in a request there, or call them at 404-879-4583.

  • I-Team Story ArchiveMore>>

  • GA Lottery targets shadow winners

    GA Lottery targets shadow winners

    Sunday, September 14 2014 5:30 PM EDT2014-09-14 21:30:57 GMT
    The Georgia Lottery tells the Fox 5 I-Team it's launching a full-scale effort to crack down on so-called "shadow winners.
    The Georgia Lottery tells the Fox 5 I-Team it's launching a full-scale effort to crack down on so-called "shadow winners.
  • Graphic video of Forsyth Co. Courthouse shootout

    Graphic video of Forsyth Co. Courthouse shootout

    Thursday, September 11 2014 4:43 PM EDT2014-09-11 20:43:06 GMT
    FOX 5 has an extended clip of the dramatic shootout at the Forsyth County Courthouse.
    FOX 5 has an extended clip of the dramatic shootout at the Forsyth County Courthouse in June.
  • Is that sale really a sale?

    Is that sale really a sale?

    Wednesday, September 10 2014 8:18 AM EDT2014-09-10 12:18:46 GMT
    Many of us pride ourselves on our ability to buy things only on sale so that we can save money, but careful you might be fooling yourself. Take this observation from Kit Yarrow an expert in marketing and psychology:
    Many of us pride ourselves on our ability to buy things only on sale so that we can save money, but careful you might be fooling yourself. Take this observation from Kit Yarrow an expert in marketing and psychology:
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

Powered by WorldNow
Untitled

WTTG FOX 5 & myfoxdc
5151 Wisconsin Ave. NW
Washington, DC 20016
Main Number: (202) 244-5151
Newsroom: (202) 895-3000
fox5tips@wttg.com

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices