Lululemon: Downward dog not required for returns - DC News FOX 5 DC WTTG

Lululemon: Downward dog not required for returns

Posted: Updated:
NEW YORK -

No "downward-facing dog" is required.

Lululemon said Wednesday that no demonstrations of yoga or any other positions are needed to return the pricey black yoga pants that the company pulled from shelves last week after finding that they were too sheer.

"We do not require guests to demonstrate the sheerness of their bottoms," said Sari Martin, who works for communications firm ICR and spoke on behalf of Lululemon.

The Vancouver-based yoga gear maker's statement comes a day after a New York Post report that was widely circulated by the media recounted one woman's tale of being asked by sales staff to bend over to prove that the yoga pants she was trying to return were sheer.

"The sales associate then perused my butt in the dim lighting of the change room and deemed them `not sheer,' " the woman, Christina Phillips of Toronto, told The New York Post.

Martin would not comment on the specific instance recounted by the Post, but said Wednesday that this is not standard policy for Lululemon staffers. To the contrary, she said that people who bought the black "Luon" yoga pants, which cost $72 to $98, since March 1, either online or in store, can return them for a full refund, "no questions asked."

The hubbub comes a week after Lululemon said it was recalling its black "Luon" yoga pants, which account for about 17 percent of all women's pants in its stores, because their material was too sheer. The pants are made from a combination of nylon and Lycra fibers.

The company still hasn't determined the cause of the problem. And officials have declined to say when the items would be back in its stores. But the company has added more stringent controls and is diversifying its suppliers to make sure it doesn't happen again.

The flap is a blemish for a company that has been a superstar in the athletic world. Lululemon has grown to 211 stores, including 135 stores in the U.S. and 51 in Canada, as its yoga and other workout clothing has gained popularity with men and women. Its devoted fans helped Lululemon, founded in 1998, become a $1.4 billion business.

But the pants snafu isn't the only quality issue the chain has had, though. The company also has had sheerness problems with swimsuits and light-colored pants.

RBC Capital Markets analyst Howard Tubin said that while the sheer pants are an "odd" situation, it's just a growing pain for the rapidly expanding company.

"They tried to get in front of this by not letting the merchandise stay on store shelves and they're working with vendors to try to figure out how this happened," he said. "They're probably handling it the best way they can."

Shares fell 76 cents to $62.27.

By MAE ANDERSON AP Retail Writer

  • Viral StoriesMore>>

  • New wristband will shock users if they miss fitness goals

    New wristband will shock users if they miss fitness goals

    Thursday, July 24 2014 1:02 PM EDT2014-07-24 17:02:43 GMT
    A new wristband design will deliver an electric shock if the wearer does not meet fitness goals. The Pavlok wristband will be designed to track daily performance. According to the company’s website, the Pavlok compels you into keeping workout and fitness goals by using feedback, reinforcement and electric shock. READ MORE: http://pavlok.com/
    A new wristband design will deliver an electric shock if the wearer does not meet fitness goals. The Pavlok wristband will be designed to track daily performance. According to the company’s website, the Pavlok compels you into keeping workout and fitness goals by using feedback, reinforcement and electric shock. READ MORE: http://pavlok.com/
  • 'True Blood' actor Nelsan Ellis: Former star quit because he didn't 'want to play a gay part'

    'True Blood' actor Nelsan Ellis: Former star quit because he didn't 'want to play a gay part'

    Thursday, July 24 2014 1:01 PM EDT2014-07-24 17:01:46 GMT
    LOS ANGELES – When Luke Grimes started on HBO’s “True Blood” last season his character James Kent was wooing a female vampire. But Grimes reportedly quit in December when he found out Kent was bisexual and starting a romantic relationship with a gay character in the seventh and final season. Now Nelsan Ellis, the actor who plays Kent’s gay lover on the show, is speaking up -- and he’s not happy. “You quit your job because you don’t want to play a gay part? You make a big statement w...
    LOS ANGELES – When Luke Grimes started on HBO’s “True Blood” last season his character James Kent was wooing a female vampire. But Grimes reportedly quit in December when he found out Kent was bisexual and starting a romantic relationship with a gay character in the seventh and final season. Now Nelsan Ellis, the actor who plays Kent’s gay lover on the show, is speaking up -- and he’s not happy. “You quit your job because you don’t want to play a gay part? You make a big statement w...
  • Puerto Rico declares chikungunya epidemic

    Puerto Rico declares chikungunya epidemic

    Friday, July 18 2014 7:48 AM EDT2014-07-18 11:48:06 GMT
    SAN JUAN, Puerto Rico (AP) -- Health officials in Puerto Rico on Thursday declared an epidemic of the mosquito-borne virus known as chikungunya, which was introduced into the Caribbean region late last year. Health Secretary Ana Rius said that more than 200 cases had been confirmed on the island as of June 25 and that the majority of them were reported in the capital of San Juan and nearby areas. The first case of chikungunya in the U.S. territory was reported in late May. Also on Thursday, ...
    SAN JUAN, Puerto Rico (AP) -- Health officials in Puerto Rico on Thursday declared an epidemic of the mosquito-borne virus known as chikungunya, which was introduced into the Caribbean region late last year. Health Secretary Ana Rius said that more than 200 cases had been confirmed on the island as of June 25 and that the majority of them were reported in the capital of San Juan and nearby areas. The first case of chikungunya in the U.S. territory was reported in late May. Also on Thursday, ...
Powered by WorldNow

WTTG FOX 5 & myfoxdc
5151 Wisconsin Ave. NW
Washington, DC 20016
Main Number: (202) 244-5151
Newsroom: (202) 895-3000
fox5tips@wttg.com

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices